Contact Us

Cobbett House
Manchester University NHS Foundation Trust
Oxford Road
Manchester
M13 9WL

Click here to see a map of the Oxford Road Campus site

Manchester Foundation Trust Charity

If you have are thinking of making a donation to any of our hospitals, each of our nine hospitals has a dedicated Charity. To contact the Charities Team please call 0161 276 4522 (during office hours, Monday-Friday, 9am-5pm) or alternatively email charity.office@mft.nhs.uk. You can find out more about Manchester Foundation Trust Charity at www.mftcharity.org.uk

Thank you for your support.

For Manchester Royal Infirmary, Trafford General Hospital, Altrincham Hospital, Manchester Royal Eye Hospital, University Dental Hospital of Manchester, Royal Manchester Children’s Hospital, North Manchester General Hospital or Saint Mary’s Hospital

Tel: +44 (0)161 276 8686
Email: pals@mft.nhs.uk

Download the PALS information leaflet

Medico-Legal Department

Family Liaison team

HELPING YOU TO KEEP IN TOUCH!

In order to prevent the spread of COVID 19 The Trust has had to restrict visitors to the hospitals.

The trust realises how important it is for families to keep in touch especially when they are in hospital, and have developed the Family Liaison team who will;

• Help patients make contact with their families/friends/carers
• Provide communication media such as video calls for patients and their families
• Sit with patients who may be feeling lonely
• Arrange for a patient’s personal belongings to be brought to them as necessary
• Pass messages from patients to family members

Operating hours

9am-8pm, 7 days a week

Contact details

0161 701 2707  email: FamilyLiaisonTeam@mft.nhs.uk

Locations of Service

Across all MFT inpatient services

During office hours (Monday to Friday 9.00am – 5.00pm) all enquiries from journalists should be directed to the Communications Team via email pressoffice@mft.nhs.uk

Media queries in relation to patients must include the patient’s:

• Date of birth
• Home address
• Patient number

We cannot consider queries without these. We also need written confirmation from the patient or their Next of Kin (if they have no capacity) that we can comment on their situation.

For out of hours media enquiries please contact switchboard via 0161 276 1234 and you will be directed to the on call communications lead.

We are committed to protecting patients’ confidentiality. We cannot provide any information about a patient unless we are given permission from the individual or their next of kin.

We are able to give a basic condition check to the media where a named individual has been identified and the patient or their next of kin has given consent for this information to be released. Requests for condition checks should be made to the Communications Team.

Legal correspondence

All legal correspondence should, in the first instance, be sent to claims@mft.nhs.uk and not to any other of our contact email addresses.